An order management system (OMS) is an effective digital framework that facilitates retailers to manage customer orders from initial submission through product processing.
It consolidates customer data across various sales channels to offer comprehensive visibility into fulfillment information throughout the entire workflow.
An OMS helps companies coordinate the complete order workflow effectively, from the time a buyer creates an order to its effective delivery and required return.
It enhances stock management by offering live data on stock amounts and order information, empowering companies to optimize their supply chain operations order management system oms and boost customer retention.
An effective OMS links with other corporate systems oms like ecommerce platforms, inventory management systems, ERP software, order management system oms and transportation carriers to enable a efficient order fulfillment ecosystem from initiation to finish.